Privacy and Cookie Policy
We will ensure that you're information is safe and secure


Letterbox Lashes provides a false eyelash subscription service. We are committed to protecting any data that we collect about or concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.

We are committed to protecting your privacy.
This Policy indicates the type of processes that may result in data being collected about you. Your decision to continue to use this website gives us the right to collect that information.

IP address lookup
Our Company may use third parties to provide information about visitors to our website. When you visit our website we may record your IP address. This address may be matched against public and proprietary IP address databases by those third parties to provide us with information about your visit.

Website cookies and link tracking
Cookies help provide important site functionality so you don’t have to re-enter lots of information. They also enable website owners to remember what links and pages have been clicked or viewed during a session. If you have provided us with personal data, completing a contact form for example, we may associate this personal data with other information. This will allow us to identify and record what information is most relevant to you.

By using your browser controls, you are always in control of the cookies we might store and access on your computer. More information on how to control cookies and limit personal data processing can be found at    

Types of communications
By submitting your email address via form completion you are consenting to receive the particular piece of information that you have requested, by opting in you are permitting us to send you appropriate and useful communications. This includes, but is not limited to; invitations to our events, information such as our latest products and information about them plus any promotional offers we have available.

At any time, you can update your preferences via the appropriate links and unsubscribe options in our emails. The unsubscribe option will always be in the footer of any email you receive from us if you wish to stop receiving emails from us. If you don’t have an email from us to hand and want to update your preferences, emails us now at 

Information Collected
We may collect and store any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number and email address, together with data about your use of the website(s). We do not store any of your payment information. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

Information Use
We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act and GDPR legislation, for more information on this visit the ICO website (Information Commissioners Office).  All reasonable precautions are taken to prevent unauthorised access to any information we hold. This safeguard may in some instances require you to provide additional forms of identity should you wish to obtain information about any account details we hold for you.



Your Internet browser has the in-built facility for storing small files - “Cookies” that hold information which allows a website to recognise you as a user. To help us improve our website and functionality, we may use cookies on our website to enhance your experience.


What is a Cookie? 

Cookies are small text files that your device downloads from websites as you browse around the internet. 

Google Analytics
We may use Google Analytics to collect information about visitor behaviour on our website, it is a website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This will not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.  You may universally opt-out of all Google Analytics tracking used by all websites by clicking to visit this website

Disclosing Information
We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete a transaction. We may use the information we hold to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device at every digital point of contact. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be done after discussion with you and your prior consent given.

We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify any individual.

Changes to this Policy
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Contacting Us
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at can also correct any factual errors in that information or require us to remove your details form any list under our control.